Overview
With the backdrop of familiar tunes being played by a lone Highland piper, you would believe in an instant that you have been transported to the misty moors of Scotland.
This sweet melody signals the end of day and the transition to peace and relaxation. And so it is at The Spa at Ross Bridge where your peace and relaxation is our ultimate goal.
View & Book Spa Services
Arrival Time
For massage, body & facial services, it is recommended to arrive at least 30 minutes-1 hour prior to their first scheduled service. For nail & hair services, it is recommended to arrive at least 5-10 minutes prior to their first scheduled service.
Please arrive at the suggest time prior to the start of your service. Late arrivals will receive the remaining time available within the originally booked service time frame.
Please ensure you contact the spa directly if you have questions concerning your arrival time.
Spa Access & Facilities
Spa guests with massage, body and facial services of 50-minutes or more receive access to the spa, pool and fitness facilities up to 1-hour before and 1-hour after service(s).
Spa guests scheduled the last hour of our business hours, receive access to the facilities 2 hours before their service. *Fitness center is based on availability
Salon guests with single nail & hair services do not have access to the spa facilities.
Spa Age Requirement
The minimum age requirement to access the spa services and facilities is 16 years of age.
Spa Mobile Device and Electronics Use Policy
To maintain tranquility and provide a relaxing & private experience for all spa guests, we ask that guests refrain using mobile devices and/or electronic equipment in the spa facilities. To maintain tranquility in our spa relaxation room and common areas, we ask that you speak in a low spa voice to prevent disturbing others. Our goal is to provide everyone with a relaxing and enjoyable spa experience. Thank you for being mindful of the spa setting.
Resort/Hotel Swimming Pools
Spa guests have access to the resort pools & fitness center, based on availability, Monday-Thursday, excluding major holidays. The pools & fitness center is exclusively available to registered hotel guests Friday-Sunday.
Food and Beverages
Spa guests are offered light snack, tea and water during their visit. Outside food & drink is not allowed. Guests can enjoy our resort restaurants including the Club House Restaurant, Brock’s Restaurant, JT’s Lounge and the Poolside Bar & Grille. Visit the Renaissance Birmingham Ross Bridge Resort website for dining options and hours.
Payment Methods
The spa is cashless and is not able to accept cash as a method of payment. The spa accepts all major credit cards and room charges. Please note that when using a credit card for payment, a physical card must be present at the time of the transaction. Please contact the spa directly for payment arrangements and credit card authorization forms.
Cancellation Policy
Cancellations and changes to existing reservations must be made 24 hours in advance. Any changes made within this time frame will be charged the full-service price.
Please note: Your Spa appointment is reserved exclusively for you. Please arrive at the suggest time prior to the start of your service. Late arrivals will receive the remaining time available within the originally booked service time frame. Cancellations and changes to existing reservations must be made 24hours in advance. Any changes made within this time frame will be charged the full service price. The use of any electronic equipment is not permitted in the spa.
Gallery
